Are you a user-centered designer who enjoys turning research insights into intuitive, accessible product experiences for our mobile app? Do you thrive working closely with product managers, engineers, and researchers to create prototypes and designs that solve real customer problems? If you’re energized by translating strategy into delightful interactions, iterating based on user feedback, and advocating for usability across the mobile app, we invite you to apply.

UX Designer

As a UX Designer, you will own end-to-end interaction design for key product features of our mobile app, collaborate with cross-functional partners to define requirements, and deliver wireframes, prototypes, and specs that guide engineering implementation. You’ll apply user research, usability testing, and data to inform design decisions and continuously improve the mobile app experience. Bring a pragmatic, empathetic approach, strong visual and information architecture skills, and a commitment to accessibility and inclusive design.

Key Responsibilities – Research, Design, and Collaboration

• Partner with product, research, and engineering teams to define user needs, requirements, and success metrics for features and flows in our mobile app.

• Conduct and synthesize user research and usability testing (moderated and unmoderated) to validate concepts and surface opportunities for improvement in the mobile app.

• Create customer journey maps, user flows, wireframes, and high-fidelity prototypes to communicate interaction models and visual design decisions for the mobile app.

• Iterate designs based on qualitative feedback and quantitative product metrics, running A/B tests and experiments where appropriate within the mobile app.

• Produce detailed design specifications, interaction notes, and component-level guidance to support efficient engineering handoffs for the mobile app.

• Advocate for accessibility, inclusive design practices, and performance-conscious patterns across product teams building the mobile app.

• Contribute to and maintain a shared design system and reusable components to ensure consistency and scale design efforts for the mobile app.

• Communicate design rationale and research findings to stakeholders and leadership, incorporating feedback while maintaining user-centered priorities for the mobile app.

• Mentor junior designers and participate in design critiques to elevate team craft and build a collaborative design culture.

• Stay current with UX best practices, tooling, and industry trends; recommend process improvements and tools that increase team impact for the mobile app.

What Makes You a Strong Candidate?

• User-Centered Mindset: You prioritize real user needs and can articulate how design decisions impact outcomes for the mobile app.

• Cross-Functional Collaboration: You work effectively with product, engineering, research, and visual design partners.

• Executional Craft: You produce clear wireframes, prototypes, and handoff artifacts that drive implementation quality.

• Research-Driven: You use qualitative and quantitative insights to validate designs and measure impact for the mobile app.

• Accessibility and Inclusion: You design with accessibility standards in mind and create experiences that work for diverse users in the mobile app.

• Communication: You present ideas clearly, incorporate feedback constructively, and build consensus across teams.

Qualifications and Required Experience

• 3+ years of professional experience in UX, interaction design, or product design, preferably in a product-led or technology environment.

• Proven portfolio demonstrating problem-solving, interaction design, prototyping, and research-informed decision-making.

• Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, or similar; familiarity with component systems and design handoff workflows.

• Practical experience conducting or collaborating on user research and usability testing; ability to synthesize findings into actionable recommendations.

• Working knowledge of accessibility standards (WCAG) and experience designing for inclusive experiences.

• Strong written and verbal communication skills; comfortable presenting to cross-functional teams and leadership.

• Bachelor’s degree in Design, HCI, Human Factors, or equivalent professional experience preferred.

Why Build Your Design Career With Us?

• Join a mission-driven team that values user empathy, collaboration, and continuous learning.

• Access opportunities for professional growth, mentorship, and cross-functional exposure to product and engineering.

• Enjoy competitive compensation, comprehensive benefits, and flexible work arrangements.

• Work in an environment that encourages experimentation, rapid iteration, and measurable impact on customer experience in our mobile app.

• Contribute directly to how customers discover, use, and advocate for our products every day.

We welcome applicants from all backgrounds and are committed to an inclusive hiring process. If you are passionate about crafting thoughtful, accessible product experiences for our mobile app and collaborating across teams to drive user value, we encourage you to apply.